Frequently asked questions.
Find answers about damage assessment, mobile service, pricing, insurance and vehicle safety technology.
Service and mobile fitting
Any kind with a windscreen: yellow metal and plant, luxury cars, passenger vehicles and bakkies. Include the make, model and a photo so the correct glass can be identified.
No. This site is windscreen replacement only. Chip or crack repair is a different service and is not offered here. Damaged glass is quoted for replacement.
Yes. Mobile fitting is the service. Metros, towns and outlying sites. Tell us the location and we confirm before travelling.
Yes. Replacement appointments can be arranged seven days a week, subject to the location and the glass required.
Yes — and luxury cars, passenger vehicles and bakkies. Yellow metal is plant and construction equipment that cannot easily visit a workshop. Include make, model and a photo.
Following replacement, observe the technician’s safe-drive-away guidance. Conditions affect curing time.
Time on site depends on the vehicle, glass specification and working conditions. The technician will explain the expected duration and any safe-drive-away period before work starts.
The model is nationwide — including towns the big fitment chains underserve. Submit your town or suburb. We confirm technician and glass before travelling.
A clear photo of the damage, the vehicle or machine year, make and model, and the town where it is standing. Notes about cameras, sensors or site access help too.
Pricing and insurance
Replacement is typically needed for long or spreading cracks, edge damage, multiple chips, damage in the driver’s view, or shattered glass. Read the replacement guide.
Cost depends on the vehicle or machine year, make, model and windscreen specification. Submit those details for a relevant quotation.
Yes, we work with insurers. Cover and excess still depend on the policy, so confirm glass cover with yours. We can quote either way. Specific insurer names will be listed once they are confirmed for publication.
Technical and ADAS
Some vehicles require camera recalibration after windscreen replacement. Include full vehicle details so the requirement can be identified before booking. We advise where this applies; we do not currently claim to perform calibration in-house.
Still have questions?
Send a photo with the vehicle details, and we can respond to the actual damage rather than guessing.
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